Deposits and withdrawals: the 3dsky cash desk timings
Every top-up on 3dsky starts at ৳100. bKash, Nagad, Rocket, Upay and bank transfer all land in about 3 minutes, and the balance on your screen usually updates before the confirmation SMS arrives. If the wallet app says success but your balance is still empty, wait five minutes and reload the page. Wallet callbacks slow down during peak cricket hours, so give it a moment before paying twice.
Payouts are the slower side of the counter. The minimum request is ৳500 and a normal withdrawal clears in about 25 minutes once it is queued. Your first request is the exception: it waits for identity review, which takes up to 6 hours, and the first payout can take up to 1 hour more after approval. Every request after that skips the queue.
| Action | Amount | Time |
|---|---|---|
| Deposit, all five methods | from ৳100 | about 3 minutes |
| Standard withdrawal | from ৳500 | about 25 minutes |
| First withdrawal, document review | one time | up to 6 hours |
| First payout after approval | one time | up to 1 hour |
| Daily withdrawal ceiling, base tier | ৳70,000 | resets at midnight, UTC+06 |
The ৳70,000 figure is the base tier ceiling. Silver, Gold and Platinum accounts carry higher daily limits, and the tier table on the 3dsky bonus page lists each one. The step-by-step forms are covered in the deposit guide and the withdrawal and KYC guide.
Bonus money: what 3dsky actually requires
The welcome offer pays 115% on a first deposit, capped at ৳14,500, with a ৳100 minimum to qualify. That bonus is not cash. It sits in a separate balance and must be wagered 20 times before any of it becomes withdrawable, and the clock runs for 7 days from the day it is credited. After that, a 20% reload offer covers later top-ups, and daily cashback returns 0.9% of the day's net losses on eligible games.
A worked example makes the requirement easier to judge. A ৳1,000 deposit creates ৳1,150 of bonus money, and at 20× that bonus you need ৳23,000 in qualifying bets before the balance opens up. Small sports stakes take a long time to get there, so decide early whether you plan to clear the bonus or play without it.
| Offer | Number | Condition |
|---|---|---|
| First deposit | 115% up to ৳14,500 | ৳100 minimum |
| Wagering | 20× the bonus | 7 days to finish |
| Reload offer | 20% | later top-ups |
| Daily cashback | 0.9% | net losses on eligible games |
| Referral reward | ৳550 | friend registers and deposits |
Identity checks: what to send before your first payout
Bangladeshi accounts verify with one document: a National ID card, a passport, or a driving licence. The photo has to show all four corners clearly, and the name on it must match the name on your account exactly. Nicknames and small spelling differences are the most common reason a 6-hour review gets sent back for a second look.
The phone number you use for bKash should also belong to you, because the deposit trail is checked against the account holder during review. If you changed numbers after registering, mention it in live chat before requesting the payout rather than after.
Send documents only through the upload screen inside your 3dsky account. No one from the team will ask for your password, a scan of your NID, or a payment to release a withdrawal in a chat message or a social group. Treat any such request as fraud and report it in live chat.
The 3dsky app: size, version and installation
The app is free, 32 MB, version 3.0.2, last updated 10 November 2026, and it runs on Android 7.0 or newer. Download the APK from the 3dsky App page, allow installs from your browser once, then open the file. Do not install copies shared in Telegram or Facebook groups; unsigned builds cannot be verified and often carry the wrong balance screen.
On mobile data, a withdrawal request can look like it failed when the signal drops mid-submit. The request is already queued on the server, so reopen the app and check the status rather than pressing withdraw a second time.
Bet sizes and published RTP before you press spin
Each game page shows its return-to-player figure and its betting range, and both matter more than the artwork. The table below lists six titles from the 3dsky lobby with the numbers exactly as published, so you can see how far a stake stretches before you commit.
| Game | Provider | RTP | Min bet | Max bet |
|---|---|---|---|---|
| Ocean Phoenix | FA Chai | 96.5% | ৳2 | ৳10,000 |
| Shaolin Soccer | JILI | 97.7% | ৳1 | ৳50,000 |
| Ice and Fire | Habanero | 96.4% | ৳5 | ৳10,000 |
| Piggy Gold | Pragmatic Play | 97.0% | ৳10 | ৳5,000 |
| Jungle Delight | Pragmatic Play | 97.3% | ৳2 | ৳5,000 |
| Pappu | Ezugi | 97.8% | ৳2 | ৳5,000 |
RTP is measured across millions of spins, not across your session. A 97.7% game can still empty a balance in ten minutes, so set a stake per spin you can repeat fifty times without changing your plan. On tournament nights, lower stakes stretch further and the wagering requirement is easier to meet.
Account rules that end in a freeze
Most freezes come from a short list of habits, and all of them are checked after the fact rather than blocked on the spot. The four that come up most:
- One account per person. Phone number and device are matched too. A second account puts the bonus on both at risk.
- Your own payment method. A deposit from a friend's Nagad or bKash wallet is treated as a third-party payment and reversed.
- No bonus stacking. Two accounts in one household claiming the welcome offer is flagged during review.
- Location match. Playing through a VPN that hides a Bangladeshi connection creates a mismatch with your verified address.
- No scripts. Automated tools on crash rounds or live tables break the fairness rules outright.
After a freeze: what the review looks at
Nothing is frozen automatically. A review opens when a rule is cited, and live chat can tell you which one. The team then checks the deposit trail, the device record and the document on file, and the balance returns once those three line up.
Questions the 3dsky help desk handles every day
How long should a bKash deposit take on 3dsky?
About 3 minutes. Send from the bKash number registered on your account, then return to the wallet screen and wait for the balance to move. If nothing changes in five minutes, send the transaction ID to live chat instead of paying a second time.
My withdrawal has been pending for an hour. Is it stuck?
First payouts wait for identity review, which takes up to 6 hours, then up to 1 hour more to reach your wallet. Later requests normally clear in about 25 minutes. Pending means queued, not lost, so leave the request alone.
Which documents does verification accept?
One of three: a National ID card, a passport, or a driving licence. All four corners must be visible and the name must match your account name. Review takes up to 6 hours and has to be finished before your first withdrawal.
Can I deposit from a relative's Nagad account?
No. The wallet or bank account has to be in your own name. Third-party payments are reversed and the deposit is held while the account is checked, which also delays the bonus attached to it.
How does the 115% first deposit bonus work?
You receive 115% of your first deposit as bonus money, up to ৳14,500, with ৳100 as the minimum. It stays separate from cash until the wagering conditions are met, so it cannot be withdrawn straight away.
What does 20× wagering mean in taka?
Twenty times the bonus amount. A ৳1,000 deposit gives ৳1,150 in bonus, so ৳23,000 of qualifying bets clears it. Bets on excluded games do not count, and the full amount must be turned over within 7 days.
Is cashback paid every day?
Yes. Daily cashback returns 0.9% of the day's net losses on eligible games and is added to your balance without a claim form. Check the bonus page for the game list that counts towards it.
What is the daily withdrawal limit?
৳70,000 on the base tier. Silver, Gold and Platinum accounts carry higher ceilings, and the top tier reaches ৳400,000 per day. The counter resets at midnight Bangladesh time.
Which Android versions run the 3dsky app?
Android 7.0 and newer. The file is 32 MB, version 3.0.2, free to download, last updated 10 November 2026. A phone short on storage can fail halfway through the install, so free a little space first.
The Play Store does not show the app. Where do I get it?
Download the APK from the 3dsky App page, allow installs from your browser once, then open the file. Builds shared in chat groups are not signed by the site and should be deleted rather than installed.
Can I keep two accounts at 3dsky?
No. It is one account per person, phone number and device. A duplicate forfeits the bonus on both accounts and can hold the balance during review. If you lost a password, reset it rather than registering again.
Do cricket bets count towards the wagering requirement?
Only markets listed in the bonus terms count, and some live markets sit outside that list. If your turnover barely moves after a bet settles, the market was excluded; live chat can confirm before you stake again.
Reaching a person: what to have ready
Live chat runs 24/7 from inside your 3dsky account, and it is the only support channel. The queue is shortest in the morning and longest right after a Bangladesh match finishes, so a request sent late at night usually moves faster. Have your account phone number, the amount in taka, and the transaction ID typed out before you open the window; most tickets close on the first reply when those three details are there.
Still setting up? The 3dsky registration page walks through the form field by field, and the 3dsky home page lists the current offers in one place.
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