3dsky is built for adults who want an evening on cricket, slots or a live table, then a normal night of sleep. This page lists the rules we enforce, the controls you can switch on yourself, and what happens when you ask us to step in. It is a working document, not a slogan.
Who can hold a 3dsky account
A 3dsky account belongs to one adult. You must be 18 or older to register, deposit or claim any bonus, and the money you play with has to be your own. Sharing a login with a cousin or a friend breaks our terms, and both balances are frozen while we look into it. Register with your real name, your own mobile number and a wallet opened in that same name.
Age and identity checks are a normal part of playing at 3dsky, not a punishment. Upload a National ID card, passport or driving licence in your profile and the review takes about 6 hours. Finish it before your first withdrawal, because no payout leaves the wallet until the name on your account matches the document.
Controls you can set before the next match night
Every 3dsky account carries a Play Safe panel with five tools. You pick the numbers. Support will not lift a limit because you ask at midnight, and once a deposit cap is confirmed it holds until the period you chose runs out. Set it on a quiet afternoon, not ten minutes after a bad over.
| Tool | What it does | When it applies |
|---|---|---|
| Deposit limit | Caps what you can add per day, week or month. | Immediately when lowered; a higher cap only after the current period ends. |
| Loss limit | Stops betting once your net loss for the session reaches your figure. | Checked on every bet, no exceptions. |
| Session reminder | Shows how long you have been playing in the 3dsky app. | At the interval you choose. |
| Time-out | Locks the account, bets and bonus claims for the days you set. | Minutes after you confirm. |
| Self-exclusion | Blocks the account, the app and all marketing for a longer term. | Same day; only live chat can end it. |
Rules above are enforced by the 3dsky risk system, not by your memory of them.
A time-out does not touch your balance. Money stays in the wallet, open bets settle, and bonus funds may expire while you are away. Self-exclusion goes further: it stops promo messages to your number, blocks app login, and asks you to speak with live chat before the block is removed.
Deposit, withdrawal and cashback rules in short
Deposits and payouts
The cashier starts at ৳100 for a deposit and ৳500 for a withdrawal. bKash, Nagad, Rocket, Upay and bank transfer normally land in about 3 minutes, and most payouts clear in 25 minutes. A first withdrawal can take up to 1 hour because the documents are checked again. The standard daily cap is ৳70,000, and Silver, Gold and Platinum tiers raise it.
Bonus terms worth reading twice
Terms matter more than headline size. The 115% first deposit offer on 3dsky carries a 20x wagering requirement, and daily cashback starts at 0.9% of net losses. Cashback is a small return on turnover, not income and not a safety net. If you are depositing to unlock cashback, the order is the wrong way round.
Habits that deserve a second look
One bad night is not a gambling problem. A pattern is. These are the signals our support team meets most often, and every one of them is easier to handle early.
- Chasing. You raise the stake after a loss to win it back on the next spin.
- Borrowing. Rent, tuition or shop money goes into a 3dsky deposit.
- Hiding. You keep your betting from the people you live with.
- Time drift. A quick round on the app turns into a full night, twice a week.
- Restlessness. You feel edgy on the days you cannot open the site.
- Workarounds. You ask a friend to deposit for you because your own limit stopped you.
Asking 3dsky to close the door for a while
You do not need a reason and you do not owe anyone an explanation. A break takes five minutes from the app.
- Open Play Safe in your 3dsky profile, on the app or the website.
- Pick time-out or self-exclusion. A time-out covers a set number of days; self-exclusion covers a longer term.
- Confirm once. You are signed out on every device and no new bets are accepted.
- Clear pending items. Ask live chat to settle or cancel open bets and to remove bonus balance.
- Return slowly. When the term ends, message support if you want the account reopened. It is not automatic.
What 3dsky will not do for you
Some requests are refused every time, by policy. Knowing them saves an argument later.
- We do not extend credit, loans or pay-later terms on a 3dsky account.
- We do not accept a deposit from a card, wallet or bank account held in someone else's name.
- We do not lift a self-exclusion early, even when a friend asks on your behalf.
- We do not send bonus offers to accounts on a break.
- We do not run any promotion aimed at players under 18.
Where to get help, and how fast
3dsky support runs 24/7 live chat from inside the app and the website. A limit you cannot find, a wallet that will not load, a document that keeps failing: all of it gets an answer the same day. The help centre covers deposits, withdrawals and the app in plain language, and a KYC review takes about 6 hours once your photo is readable.
Not every problem is ours to solve. If betting is affecting your sleep, your work or your family, tell someone you trust and speak to a doctor or counsellor at your local health centre. One honest conversation with a professional is worth more than any bonus code, and the 3dsky team will not stand in the way of it.
Gambling involves financial risk and is not a way to earn money. Play with money you can afford to lose, and take a break when the session stops being fun.